Overview
At Lawyer Diary Pro, we respect your right to control your personal data. This policy explains how we handle account deletion requests and what happens to your data when you choose to delete your account.
Important: We use a two-phase deletion process with a 30-day grace period to protect your data and allow account recovery if you change your mind.
Platform-Specific: Account deletion works the same way on iOS and Android. Your data is stored in the cloud and deletion applies across all platforms.
Two-Phase Deletion Process
Phase 1: Account Deactivation (Immediate)
When you request account deletion through the app (Settings → Account Management → Delete Account):
Within 1 Minute
- Your account is immediately deactivated
- You are logged out of all devices
- You cannot log in or access the app
Within 1 Minute
- All notification tokens are deactivated
- You stop receiving court reminders
- You are excluded from broadcast messages
Within 5 Minutes
- Active premium subscription is cancelled
- No future billing charges
- Premium features remain until current period ends
Your Data Status
- All your data is preserved for 30 days
- Data is NOT deleted yet
- You can recover your account within this period
Phase 2: Permanent Deletion (After 30 Days)
After 30 days from your deletion request, all data is permanently and irrevocably deleted:
| Data Category |
What Gets Deleted |
| Case Data |
All cases, case details, court dates, adjournments, case history |
| Client Information |
Client names, contact information, case associations |
| Files & Documents |
All uploaded documents, photos, attachments |
| Settings |
Court names, case types, legal sections, preferences |
| Account Data |
Email, name, profile picture, authentication records |
| Notifications |
All FCM tokens, notification history |
| Subscription |
Purchase history, subscription records (billing via Google Play) |
⚠️ Warning: After 30 days, deletion is permanent and cannot be undone. We cannot recover your data.
How to Request Account Deletion
Method 1: In-App Deletion (Recommended)
- Open Lawyer Diary Pro app
- Go to Settings
- Navigate to General Settings
- Scroll to Account Management section
- Tap Delete Account
- Read the warnings carefully
- Optionally provide a reason (helps us improve)
- Tap DEACTIVATE ACCOUNT to confirm
💡 Tip: Export your case data before deletion:
Settings → Account Management → Export Data → Download CSV
Method 2: Email Request
If you cannot access the app, email us at:
Processing Time: Email requests are processed within 2 business days
Account Recovery (Within 30 Days)
✅ Good News: You can cancel deletion and recover your account within 30 days!
How to Recover Your Account
- Email us at support@elawyerdiary.com
- Subject: Account Recovery Request
- Include: Your registered email address
- We will reactivate your account within 1 business day
- All your data, cases, and settings will be restored
- You can log in again using Apple Sign-In or Google Sign-In
What Gets Restored
- ✅ All case records and details
- ✅ Client information
- ✅ Uploaded documents and files
- ✅ Court names, case types, settings
- ✅ Notification preferences
- ✅ Subscription status (if still within subscription period)
⏰ Deadline: Recovery requests must be made within 30 days of deletion request. After 30 days, recovery is NOT possible.
Immediate Deletion (Without Grace Period)
If you need your data deleted immediately without waiting 30 days:
Request Process
- Email: support@elawyerdiary.com
- Subject: Immediate Data Deletion Request
- Include:
- Your registered email address
- Confirmation: "I request immediate deletion without grace period"
- Reason for immediate deletion (optional)
- We will process within 48 business hours
⚠️ Critical Warning: Immediate deletion is permanent and cannot be undone. There is NO recovery option.
What Happens to Your Subscription
Active Premium Subscription
If you have an active subscription when requesting deletion:
- Automatic Cancellation: Subscription is cancelled in our system
- No Future Charges: You will not be billed for upcoming periods
- Access Until Period End: Premium features remain until current subscription expires
- Platform Billing: We recommend also cancelling through your platform's subscription management:
- iOS: Settings → Apple ID → Subscriptions
- Android: Google Play Store → Subscriptions
How to Cancel Your Subscription
🍎 For iOS Users:
- Open Settings on your iPhone/iPad
- Tap your name at the top
- Tap Subscriptions
- Find Lawyer Diary Pro
- Tap "Cancel Subscription"
- Confirm cancellation
🤖 For Android Users:
- Open Google Play Store app
- Tap your profile icon (top right)
- Select "Payments & subscriptions" → "Subscriptions"
- Find "Lawyer Diary Pro"
- Tap "Cancel subscription"
Refunds
Refund eligibility is determined by our Refund Policy and platform-specific refund policies:
- iOS Users: Refunds handled through Apple - reportaproblem.apple.com
- Android Users: Refunds handled through Google Play Support
Contact us at support@elawyerdiary.com for assistance with refund requests.
Data Backup & Export
⚠️ Important: We strongly recommend exporting your data before requesting deletion.
How to Export Your Data
- Open Lawyer Diary Pro
- Go to Settings → Account Management
- Tap "Export Data"
- Select data to export (Cases, Courts, etc.)
- Choose CSV format
- Download to your device
- Save to cloud storage or email yourself
What Can Be Exported
- Case details and history
- Court dates and appointments
- Client information
- Court names and case types
- Settings and preferences
Note: Uploaded files and photos cannot be bulk exported. Download them individually before deletion.
Legal Compliance
Your Rights Under Data Protection Laws
This deletion policy complies with:
- GDPR (EU): Article 17 - Right to Erasure ("Right to be Forgotten")
- CCPA (California): Right to Deletion
- IT Act 2000 (India): Data protection and privacy rights
- Apple App Store Guidelines: User data deletion requirements
- Google Play Policy: User data deletion requirements
Data We Retain
We may retain certain data as required by law:
- Transaction Records: Required for tax/accounting (7 years)
- Legal Claims: Data related to ongoing legal matters
- Fraud Prevention: Anonymized data for security purposes
This retained data is anonymized and cannot be traced back to you.
Deletion Timeline Summary
| Timeframe |
Action |
Status |
| Immediately |
Account deactivated, login blocked, tokens disabled |
✅ Complete |
| Within 5 minutes |
Subscription cancelled |
✅ Complete |
| Day 1-30 |
Grace period - data preserved, recovery possible |
⏳ Waiting |
| Day 30 |
Permanent deletion of all data |
🗑️ Deleted |
| Within 90 days |
Backup copies removed |
🗑️ Deleted |
Questions & Support
Contact Us
What to Include in Your Email
- Your registered email address
- Type of request (deletion, recovery, immediate deletion)
- Any specific concerns or questions
Policy Updates
We may update this data deletion policy from time to time. Changes will be posted in the app and on this page with an updated date. Continued use of the app after changes constitutes acceptance of the updated policy.